Frequently Asked Questions
Everything you need to know about AIPetz and how it works
🚀Getting Started
What is AIPetz?
AIPetz is an AI-powered platform that transforms your pet photos into stunning, professional-quality images. Whether you want realistic photos of your pet in beautiful locations or stylized Disney-Pixar-style animations, we use cutting-edge artificial intelligence to bring your creative vision to life. Think of it as having a professional photographer and animator for your pet, available 24/7, without the hassle of photoshoots or expensive equipment.
How does AIPetz work?
The magic happens in three simple steps:
- Upload Your Photos: You provide clear photos of yourself and your pet. The AI learns their unique features, facial characteristics, and distinctive traits.
- Choose Your Style: Select from our curated collection of scenes and prompts. Want your dog on a beach at sunset? Your cat as a Disney character? We've got you covered with hundreds of creative options.
- AI Generation: Our advanced AI models (powered by Flux Pro and Replicate) analyze your photos and create completely new images that look professionally shot or animated. The process typically takes 30-60 seconds.
Behind the scenes, we use state-of-the-art machine learning models trained on millions of images. These models understand composition, lighting, perspective, and artistic style to generate images that look authentic and professional.
Do I need any technical skills to use AIPetz?
Not at all! AIPetz is designed for everyone, regardless of technical background. If you can upload a photo to social media, you can use AIPetz. Our interface is intentionally simple and intuitive. Just sign in with Google, upload your photos, pick a scene you like, and hit generate. The AI handles all the complex technical work automatically.
What makes AIPetz different from other AI photo generators?
While many AI tools can combine photos, AIPetz is built specifically for pet lovers with three unique advantages:
- 🎨Pet-Specialized AI - Our AI is optimized for creating realistic and stylized photos/videos of you with your pets, not generic image editing
- 🌟Creative Community - Browse thousands of AI-generated pet creations from other users, get inspired, and share your own masterpieces
- 💎Earn While You Share - Share your creations to the community feed and earn free credits (up to 3 credits daily) to create even more content
Think of it this way: Other AI tools are like working alone in a studio. AIPetz is like joining a creative community of pet lovers where everyone inspires each other while creating amazing AI art together.
💰Pricing & Credits
How much does AIPetz cost?
AIPetz operates on a flexible tier-based credit system. Here's how it works:
- Free Tier: Every new user gets 14 free credits when they sign up. No credit card required, no commitment needed. You get access to 2 basic categories (Playing in the Park & Morning Walk), image generation, and manual video requests.
- One-Time Payment Tiers: Buy credits once and keep your tier forever:
- Popular Pack: $9.99 for 60 credits - Unlocks 4 categories total (free 2 + 2 more), quick videos, unlimited uploads. Most popular choice!
- Premium Pack: $29.99 for 220 credits - Unlocks all 6 basic categories (popular 4 + 2 more), premium badge, early access to new features
- Ultimate Pack: $49.99 for 400 credits - ALL categories + premium scenes, 3D avatar transformations, stylized 3D animated style, exclusive badge
- What Credits Cover:
- Normal photos: 1 credit each
- 3D-based photos: 2 credits each
- 3D avatar transformations: 2 credits each
- Quick videos (AI-generated): 20-30 credits each (depending on 3D/audio options)
- Manual videos (admin-crafted): 10-13 credits each
Important: Once you purchase a tier, you keep that tier label and all associated features forever! Credits never expire, so buy them when you need them and use them whenever inspiration strikes.
Is there a free plan?
Yes! Every user starts with 14 free credits. We want you to experience the quality of AIPetz before spending any money. The free tier gives you access to 2 basic categories ("Playing in the Park" & "Morning Walk"), image generation, and the ability to request manual videos (admin-crafted). You can generate realistic photos of your pets in beautiful park scenes and scenic morning walks. Plus, we occasionally run promotions and social media sharing bonuses where you can earn additional free credits by sharing your creations!
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. Stripe is the same payment platform used by companies like Amazon, Google, and Microsoft, so your payment information is protected with bank-level security. We never store your credit card details on our servers.
Can I get a refund?
We stand behind the quality of our AI generations. If you're not satisfied with your results or experience technical issues, please contact our support team within 7 days of your purchase. We'll review your case and can offer refunds or additional credits on a case-by-case basis. Our goal is your complete satisfaction.
How can I earn free credits?
We love rewarding our community. Here are ways to earn bonus credits:
- Share your generated images on social media and tag us - earn 2 credits per share (up to 10 credits per month)
- Refer friends using your unique referral link - earn 5 credits when they make their first purchase
- Follow us on social media for surprise credit giveaways and contests
- Write a review on our Reddit - earn 3 bonus credits
- Join our beta testing program for new features and get early access plus bonus credits
🤖AI Technology & Quality
What AI models does AIPetz use?
We use the most advanced AI image generation technology available today. Our platform is powered by Flux Pro and Replicate, which are the same AI models used by professional studios and creative agencies worldwide. Flux Pro is particularly exceptional at understanding context, maintaining photo-realistic quality, and preserving the unique characteristics of your pet while placing them in entirely new environments. For stylized animations, we leverage specialized Disney-Pixar-style models that capture that signature animated look with incredible accuracy. We continually test and upgrade to the latest AI models to ensure you always get the best possible results.
How accurate are the AI-generated images?
The quality and accuracy are truly impressive. Our AI models excel at capturing:
- Facial Features: Your pet's unique face shape, eye color, nose, and expressions are preserved with remarkable detail
- Fur Patterns & Colors: Spots, stripes, color gradients, and fur texture are accurately replicated
- Body Proportions: The AI maintains your pet's size, build, and distinctive physical characteristics
- Realistic Lighting: Generated scenes have natural lighting, shadows, and depth that make images look professionally photographed
While AI is incredibly powerful, results can vary based on photo quality. Clear, well-lit photos of your pet produce the best results. We recommend uploading photos where your pet is facing the camera and their features are clearly visible.
What's the difference between realistic and stylized generations?
We offer two distinct creative styles:
Realistic Generations
These look like actual photographs taken by a professional photographer. Your pet appears in real-world locations like beaches, forests, mountains, or urban settings. The lighting, perspective, and details are photo-realistic. Perfect for social media posts, wallpapers, or printing as physical photos. Many users can't tell these apart from real photographs!
Stylized Generations
These transform your pet into animated characters in the style of Disney-Pixar movies. Think of how dogs and cats look in films like "Up," "Finding Nemo," or "Toy Story." Your pet maintains their unique features but gets that charming, expressive, animated movie look. These are incredibly popular for fun social media content, gifts, and creative projects. You can even animate them into short video clips!
Can I generate images of myself with my pet?
Absolutely! One of our most popular features is creating images with both you and your pet together. Upload a clear photo of yourself and a photo of your pet, then choose from scenes designed for human-pet combinations. The AI will place both of you in the same scene, maintaining accurate proportions and realistic interactions. It's perfect for creating memorable images that would be impossible or expensive to capture in real life - like you and your dog hiking Mount Everest or you and your cat exploring ancient ruins.
How long does it take to generate an image?
Most generations complete in 30-60 seconds. The exact time depends on several factors:
- Image Complexity: Simple scenes generate faster than complex multi-character compositions
- Server Load: During peak hours, generations might take slightly longer (though rarely more than 90 seconds)
- Style Type: Realistic and stylized generations have similar processing times
You'll see a real-time progress indicator showing your generation status. Once complete, your high-resolution image downloads automatically and is saved to your profile gallery for future access.
✨Usage & Features
What types of pets does AIPetz support?
Our AI works with virtually any pet! We've successfully generated images for:
- Dogs: All breeds from Chihuahuas to Great Danes
- Cats: Domestic cats, exotic breeds, even big cats (though we recommend actual pets!)
- Birds: Parrots, cockatiels, budgies, chickens, and more
- Small Animals: Rabbits, guinea pigs, hamsters, ferrets
- Reptiles: Bearded dragons, snakes, turtles, lizards
- Farm Animals: Horses, goats, pigs, cows, sheep
- Exotic Pets: Sugar gliders, hedgehogs, and other unique pets
The AI is trained on diverse animal types and can recognize and replicate features across species. If you have an unusual pet and you're not sure if it will work, try it! You've got free credits to experiment with.
Can I use AIPetz for commercial purposes?
Yes! Images you generate on AIPetz are yours to use however you want, including commercial purposes. This means you can:
- Print and sell products featuring your generated images (t-shirts, mugs, posters, etc.)
- Use them in business marketing materials for pet-related businesses
- Include them in commercial social media campaigns
- Create content for pet influencer accounts (even sponsored posts)
- Design greeting cards, calendars, or other products for sale
You own the copyright to the images you generate. We only ask that you don't resell or redistribute our AI technology itself or claim you created the underlying AI models.
What image formats and resolutions do you provide?
All generated images are delivered in high-resolution PNG format, optimized for both digital and print use:
- Resolution: 1024x1024 pixels (square format, perfect for social media)
- File Format: PNG with transparency support where applicable
- Quality: High-quality compression that maintains detail while keeping file sizes manageable
- Print Quality: Suitable for prints up to 8x8 inches at 300 DPI
All images are automatically saved to your profile gallery and can be re-downloaded anytime at no additional cost.
Can I edit or customize the generated images?
Once you download your image, it's a standard PNG file that you can edit with any photo editing software like Photoshop, Canva, or even free tools like GIMP or Photopea. Many users add text overlays, adjust colors, crop, or combine multiple generations into collages. The images are yours to modify however you like. If you want variations of a particular generation, you can also regenerate with slight modifications to the prompt or try different scenes with the same pet photos.
Is there a limit to how many images I can generate?
The only limit is your credit balance. You can buy as many credits as you need. There are no daily limits, no monthly caps, and no restrictions on how quickly you can generate. If you have 100 credits, you can generate 100 realistic scenes in one sitting if you want! Credits never expire, so you can take your time and use them whenever creativity strikes. For users with high-volume needs (businesses, content creators), we can discuss custom credit packages - just reach out to our support team.
🔒Privacy & Security
Is my data safe and private?
Your privacy and security are our top priorities. Here's how we protect your data:
- Secure Storage: All photos and generated images are stored on encrypted servers with enterprise-grade security
- Private by Default: Your uploads and generations are completely private unless you choose to share them
- No Unauthorized Access: Only you can access your account and images. Our staff cannot view your private content
- Data Encryption: All data transmission uses HTTPS encryption (the same security banks use)
- Secure Authentication: We use Google OAuth for login, so we never store passwords on our servers
- GDPR Compliant: We follow international privacy standards and regulations
For complete details, please review our Privacy Policy.
What happens to my uploaded photos?
Your uploaded photos are used solely to generate your requested images. Here's our process:
- Photos are securely uploaded to our encrypted servers
- The AI processes them to create your generations
- Photos are stored in your private account so you can reuse them for future generations
- We never use your photos to train AI models without explicit permission
- We never share, sell, or distribute your photos to third parties
- You can delete your photos anytime from your account settings
Think of it like storing photos on Google Photos or iCloud - they're yours, they're private, and they're protected.
Can I delete my account and data?
Yes, absolutely. You have complete control over your data. You can delete individual photos or generated images anytime from your profile gallery. If you want to delete your entire account, go to your account settings and select "Delete Account." This will permanently remove:
- All your uploaded photos
- All your generated images
- Your account information and settings
- Your purchase and credit history
Account deletion is permanent and cannot be undone, so make sure to download any images you want to keep before deleting. Note that unused credits are non-refundable upon account deletion.
🛠️Technical Support
What should I do if my generation fails or looks incorrect?
If you experience issues with image generation, here are troubleshooting steps:
- Check Photo Quality: Make sure your uploaded photos are clear, well-lit, and show your pet's face clearly. Blurry or dark photos produce poor results.
- Try Different Angles: Upload photos where your pet is facing forward or at a slight angle. Profile shots sometimes generate less accurate results.
- Refresh and Retry: Sometimes server issues can cause failed generations. Try generating again - you won't be charged credits for failed generations.
- Contact Support: If problems persist, reach out to our support team with your generation ID. We'll investigate and issue credit refunds for legitimate technical issues.
What browsers and devices are supported?
AIPetz works on virtually any modern device and browser:
- Browsers: Chrome, Safari, Firefox, Edge (latest versions recommended)
- Desktop: Windows, macOS, Linux
- Mobile: iOS (iPhone/iPad), Android phones and tablets
- Internet: Works on any internet connection, though faster connections provide better experience
Our platform is fully responsive, meaning it automatically adapts to your screen size for the best experience whether you're on a phone, tablet, or desktop computer.
How do I contact customer support?
We're here to help! You can reach our support team several ways:
- Email: support@aipetz.com - We typically respond within 24 hours
- Live Chat: Click the chat icon in the bottom right corner for real-time assistance during business hours
- Social Media: DM us on Instagram, Twitter, or Facebook for quick questions
- FAQ: Many questions are answered right here on this page!
For technical issues, please include your account email, generation ID (if applicable), and a description of the problem. Screenshots are helpful!
Ready to Create Amazing Pet Photos?
Start with 14 free credits and see the magic of AI for yourself. No credit card required.
Get Started FreeStill have questions? Learn more about AIPetz or contact our team.